“CSAT Score” Get No Satisfaction? 3-Part Customer Satisfaction Guide for the Frustrated
How do you check whether your customers are satisfied with your business? That’s where Customer Satisfaction (CSAT) Scores come in: these are measures made from collected data to help you track your customers’ responses. Does that sound like a mouthful? Don’t worry, we’ll break it down!
7 Tips on How to Promote Your Summer Sale (and Have Fun Doing it!)
With school finished, and people urging to get outside, there’s a huge audience out there ready to learn more about your business. Here are seven tips to help you market an absolutely scorching summer sale!
Your Friend’s Advice Evaluated: 4 Ways to Determine if “Take It From Me…” is a Good Plan
Well-meaning friends, coaches, coworkers, and mentors all have something to say as you grow your business. It’s not always helpful, but how do you know what is?
Here are four simple steps to help you sort the useful from the not-so-useful when seeking help from others.
3 Team Communication Tools for a Dynamic Dream Team: Slack, Discord, and Telegram
In today’s networked world, you have more tools than ever before to remain in contact with your business team around the office, working from home, or even while checking on progress or important details outside of your working hours. However, normal text messages and emails can get lost in the clutter of spam and daily messages or lead to other distractions while checking your phone. Here are three popular programs that will keep your business communications quick, clear, and secure.
Cyberattack Victim No More: Small Business Cybersecurity 101
Computers make things convenient, but they do have their risks—data can be easily copied and transferred without proper security, and that means you must prevent the wrong people from accessing any information about your business operations, clients, or finances.
Here’s a beginner’s guide to help you ensure that your business’s cybersecurity is up to scratch.
Store Your Passwords in Keychain on MacOS: A 7-Step Hack
Your daily business operations may require that you use a wide variety of digital tools, from analytics, to social media accounts, email services, and more. Keeping your accounts secure is essential. Here’s how you can access your login credentials for websites and apps should you lose track of your passwords or get logged out of an essential program.
4 Affordable Social Media Scheduling Apps You Need to Try
Not sure what to automate next? Social media scheduling apps like Buffer, MeetEdgar, Zoho Social, and Sendible take posting off your to-do list. Whether posting updates on our phones, messaging through apps, or searching for news on our web browsers, it seems like everyone is using social media all the time. Gaining views on social […]
Automated Email Responses and 2 Other ERMS Magic Tricks
Everyone knows how to send an email but handling dozens of daily emails from dozens of different clients is a difficult task. Read on to find out how Email Response Management Systems can save time for you and your team.
Your Coaching Business Goes Social: 3 Opportunities To Create
Do you own a coaching business and are looking for a way to revamp your marketing strategy? Social media is the solution for you!