“CSAT Score” Get No Satisfaction? 3-Part Customer Satisfaction Guide for the Frustrated
How do you check whether your customers are satisfied with your business? That’s where Customer Satisfaction (CSAT) Scores come in: these are measures made from collected data to help you track your customers’ responses. Does that sound like a mouthful? Don’t worry, we’ll break it down!
Delegate Your Way to a Successful 2020!
We have all gotten to the point in our professional life where we do not have enough time in the day to complete all of our tasks. When you reach the point of rushing your work, or feeling completely overwhelmed, it might be time to think about delegating. Delegating can be a scary word for some people. People […]